Returns & Exchanges

At Tabs® Chocolate, we strive for total satisfaction with every bite; however, due to the perishable nature of our products, we offer a specialized resolution process for any issues encountered.

Return Process

  • 1.
    Contact Support

    Reach out to our customer experience team within 14 days of delivery if you are unsatisfied with your order for any reason.

  • 2.
    Provide Documentation

    Include your order number and clear photographs of the product or packaging if your chocolate arrived damaged or melted.

  • 3.
    Evaluation

    Our team will review your request to determine eligibility for a replacement or a store credit refund based on our quality standards.

  • 4.
    Resolution

    Once approved, a fresh replacement will be shipped immediately or a credit will be applied to your original payment method within 5-7 business days.